http://hdl.handle.net/2173/31868 Thu, 23 May 2013 03:41:12 GMT 2013-05-23T03:41:12Z http://hdl.handle.net/2173/83635 Title: Empowering customers: portals, supply networks and assemblers Authors: Spring, Martin; Sweeting, Robert Abstract: This paper synthesises a number of existing and emerging themes in the management of operations, supply networks, information and customer relationships. The model proposed here is one where the customer is in a position to dictate the form, delivery and price of the product or service required. Using primarily manufacturing concepts and examples, the paper outlines how this transformation may take place. The key elements considered are modular design of products and services, the widespread use of ERP, changing supply relationships and the potential of the internet. All these building blocks exist at present and the paper shows how a changed architecture, combined with the types of changes in customer expectations engendered and revealed by developments in e-commerce, will drive this transformation forward. Description: Full-text of this article is not available in this e-prints service. This article was originally published following peer-review in International Journal of Technology Management, published by and copyright Inderscience Publishers. Tue, 01 Jan 2002 00:00:00 GMT http://hdl.handle.net/2173/83635 2002-01-01T00:00:00Z http://hdl.handle.net/2173/83570 Title: Sustaining viability in SMEs: perspectives on innovation in financial management Authors: Berry, Anthony J.; Goto, Jitsuo; Sweeting, Robert Wed, 01 Jan 2003 00:00:00 GMT http://hdl.handle.net/2173/83570 2003-01-01T00:00:00Z http://hdl.handle.net/2173/83558 Title: Financial management of UK universities Authors: Berry, Anthony J.; Clements, John; Sweeting, Robert Thu, 01 Jan 2004 00:00:00 GMT http://hdl.handle.net/2173/83558 2004-01-01T00:00:00Z http://hdl.handle.net/2173/83540 Title: The learning partnerships between eight British & Spanish cities: Manchester - Valencia. Authors: Mouawad, Daniel C.; Bodman, Nigel; O'Neill, Clare; Gonzalez, Maria; Sweeting, Robert; Santón, Juan E. Description: Full-text is available at http://www.britishcouncil.org/spain_society_cityofthefuture_english.pdf Mon, 01 Jan 2007 00:00:00 GMT http://hdl.handle.net/2173/83540 2007-01-01T00:00:00Z