Training approaches, preferences and outcomes in manufacturing SMEs

Abstract

Unlike previous studies which concentrate only on formal training, this is a detailed empirical analysis of the influence of formal and informal training on performance in manufacturing SMEs. Findings indicate that, while SME managers may prefer informal approaches, formal training is a targeted activity that contributes more significantly to performance than informal training. However, the approach and influence of training is dependent on contingent factors. A model is proposed for a detailed study of these contingent factors using a multivariate statistical analysis. Findings also suggest that policy support for SMEs should be idiosyncratic and requires a detailed understanding of context.