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espace at MMU > Research Institutes > Research Institute for Business and Management (RIBM) > Marketing and Retail Research Group > From knowledge theory to management practice: towards an integrated approach

Please use this identifier to cite or link to this item: http://hdl.handle.net/2173/86179
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Title: From knowledge theory to management practice: towards an integrated approach
Authors: Shin, Minsoo
Holden, Tony
Schmidt, Ruth A.
Citation: Information processing & management, 2001, vol. 37, no. 2, pp. 335-355
Publisher: Elsevier Ltd.
Issue Date: 2001
URI: http://hdl.handle.net/2173/86179
DOI: 10.1016/S0306-4573(00)00031-5
Additional Links: http://www.elsevier.com/wps/find/journaldescription.cws_home/244/description#description
Abstract: This paper critically contrasts the three main schools of thought on knowledge – namely, those that respectively conceptualize knowledge as situated in mind, process, and object – and assesses the resulting implications for knowledge management (KM). Against the background of the existing diversity of definitions of KM an integrated and holistic view of the KM value chain is put forward. Within this theoretical framework five main research streams (culture, knowledge location, awareness, evaluation, and absorption) are identified with a view to devising a practical concept of KM applicable in a business context. With a focus on knowledge flow and detailed approaches to potential solutions, conflicts and compatibilities between existing business strategies and KM are examined. A conceptual model is devised to offer a holistic integration of the theoretical and practical themes in order to serve as a framework for developing a future research agenda for the development of theoretically grounded, yet practical, KM business tools and applications.
Type: Article
Language: en
Description: Full-text of this article is not available in this e-prints service. This article was originally published following peer-review in Information Processing & Management, published by and copyright Elsevier.
Keywords: Decision support
Knowledge flow
Knowledge management
Knowledge management systems
ISSN: 0306-4573
EISSN: 1873-5371
Appears in Collections: Marketing and Retail Research Group
Marketing and Retail

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